warning  If you have been affected by a natural disaster, we will help you through these difficult times. Please call us at 1-800-936-8705 to understand and start the process. Helping Homeowners is What We Do! right arrow

Learn More

My Mortgage Was Transferred to PHH Mortgage

If you received notice that your mortgage was transferred to PHH Mortgage, this section is for you. Here you can learn more about the transfer and what comes next. Welcome again to PHH Mortgage. We’re excited you’re here and we look forward to serving you.

Welcome to PHH Mortgage:

Servicing Transfer Timeline

  • It can take up to a week after the servicing transfer date for online account registration to be available.
  • We will send a welcome package which will include helpful information including your PHH loan skey which is used to identify your account.
  • We will reach out to you with informational emails providing important details regarding the transfer.

Online Account Setup

Access your account online or download the mobile app. If you don’t have an online account yet, sign up for a free account today.  

The website allows you to easily manage your account:
  • Registering for online access will allow you to see your monthly account statements as soon as they are published.
  • You can download Helpful Forms like the annual occupancy certificate or draw request form.
  • You can also reach out to us via the Contact Us screen.
Check out educational resources:


Direct Deposit - Sign up online or use the form that will be provided in your welcome package.   Whether you receive scheduled payments or request disbursements periodically, Direct Deposit is the safest and most efficient way to receive your funds.  If you didn’t provide a voided check at closing, you can sign up online, or download the form here and follow the instructions to return the form.

About Us
Learn more about PHH Mortgage.

Contact Us
Our mortgage professionals are here to help.

Contact Customer Service at 1-866-503-5559
Monday – Friday 8:00 a.m. – 7:00 p.m. ET.
Email: CustomerAssist@PhhReverse.com