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Login and Registration Help

If you haven't yet enrolled  - we can help you get started! Just click on the blue Log In button at the top of this screen to access the site, then click the Register Now button. Enroll today! It's free, simple and secure to setup an online account and access all your reverse mortgage details.
1. Enter your First and Last Name as they appear in your loan documents.
2. Enter your Date of Birth.
3. Enter your Loan Skey - Your Loan Skey is a unique loan identification number found in the bottom left corner of any monthly statement.
4. Click Continue and set up your security questions.
5. Next, enter your email address and create a password. -​TIP: Passwords must be at least 8 characters long, contain a special character (#!@) and at least one uppercase letter.
6. Retype your password to confirm.
7. Read and agree to the Terms & Conditions.
8. Click Register to complete your registration and generate your Welcome email.
IMPORTANT: Check your email for the Welcome email and click the link to authenticate and complete your registration!

Each time you log on, you will be prompted to enter a verification code. This code can be sent to your email address or as a text message. View our MFA guide below for assistance.

​ Use this guide for assistance with registration.
 Use this guide for Multifactor Authentication (MFA) setup.
  • Get more tips on login and registration in our FAQ section. 
  • Did you know we have a mobile app, too? Learn more and download it today.