Customers should beware of phone calls and emails from individuals claiming to be PHH Mortgage (PHH) employees demanding payments in the form of a pre-paid debit/gift card to cover trial loan modification payments, tax payments and/or to avoid foreclosure.
These imposters may be calling from what appears to be a legitimate PHH phone number. This is called "spoofing."
If you receive a mysterious call or letter regarding the account, call us to confirm if the communication truly came from us. Also, double check the contact information listed on any letters you receive. Many scammers may attempt to copy an organization’s documents to get information or a payment from you.
Additional tips to help secure your money and personal information :